Security Think Tank: Enable people using good security and risk methodology

How can organisations maintain usability and keep support costs low without compromising on security?

Nearly half of UK businesses lack a cyber security strategy

Commentators call on security industry to do more to help businesses understand the value of data and how best to protect it

Consumers want to use retailer apps in-store

Consumers want retailers to implement applications that can be used in-store to offer personalisation and convenience

UK business least likely to offer rewards to infosec professionals

UK firms need to rethink incentives to attract and retain people with cyber security skills, according to the findings of a recent global study

Red Hat adds Gluster metadata cache and container deployment

Scale out NAS parallel file system speeds operations with client-side caching, and allows container deployment and faster self-healing volumes

Time to restore from backup: Do you know where your data is?

Making a backup is only the start of the process. You must be sure you can restore, that backups contain what you need, and that they will work with the applications that need them

AWS London users suffer "insufficient capacity" problems with T2 Micro Instances

Users of AWS's London-hosted T2 Micro Instances suffered capacity issues on Friday 24 March

Ofcom scuppers BT’s ‘deemed consent’ ploy

Telco regulator fines BT for abuse of an opt-out clause that avoids service level fines on delays to Ethernet installations

UK impersonation fraud up 39% in last quarter of 2016

Just ahead of the end of the UK tax year, a survey underlines the importance of guarding against business email compromise aimed at stealing data and money

Case study: How the Department for Education deployed flexible IT

The Department of Education has upgraded its ageing datacentre to the Azure cloud and Office 365, and rolled out Microsoft Surface devices

ISPs to pay automatic compensation for broadband faults

Telecoms regulator Ofcom says its plan, which would cover slow repairs and missed appointments, could see consumers in line for a payout of up to £185m every year

AI and robots will 'create political instability' until humans find new occupations

The belief that advances in technology will create more jobs than they replace may no longer hold true

Security Think Tank: Minimise data to cut costs and comply with GDPR

How can organisations maintain usability and keep support costs low without compromising on security?

UK labour costs are cheap but automation will erode jobs market

PwC has estimated that millions of people may be affected by robots and artificial intelligence replacing their jobs

Inside the well-planned metro network: how CityFibre does it

Computer Weekly met metro network builder CityFibre to find out why, and how, the organisation believes it can mount a credible challenge to Openreach’s dominance of wholesale fibre

FBI director reiterates call for action on encryption

The world is wasting time in resolving the conflict between privacy and public safety, and should consider an international framework on encrypted data access, says FBI director James Comey

The rise of the ODMs: Should the branded hardware suppliers be worried?

The use of ODM datacentre hardware makes good economic sense for the hyperscale providers, but what about everyday enterprises?

LastPass releases fix browser extension security flaws

LastPass has been praised for its quick response in fixing flaws reported in browser extensions for its password manager

How Google is riding the multi-cloud wave to win over the enterprise

The Google Cloud Next conference saw the internet giant share details about how enterprise appetite for multi-cloud deployments are working in its favour

Almost 45% of men want a robot-led shopping experience in the future

Research reveals differences between what male and female, and older and younger consumers want from their shopping experience

24×7 Support Now


TCB’s 24×7 Help Desk and Technical Support
(Our techs are located in Virginia, Maryland and DC)

Sometimes Network Problems Just Can’t Wait…

A Standard part of every basic plan; our 24×7 Technical Support team is staffed with certified network and computer technicians ready to immediately assist your business.

With our remote desktop capabilities enables instant online support technology, your users benefit from instant support, so our Help Desk engineers can troubleshoot your PC desktop problems as if they were standing right there beside you, or if necessary go out directly to your business.  We also keep all of our spare parts at our warehouse in Chantilly, VA, so no matter what time it is, we always have access to spare parts.

 

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In addition to being a core part of each of our support plans, we also offer comprehensive outsourced Help Desk services to clients requiring a full service technical resource center. If your business requires a full- or part-time help desk, an application support center, or a service desk for your own customers, TCB can provide a turn-key solution.

Our outsourced Help Desk solutions allow your organization to benefit from the most experienced professionals in the business without having to worry about the recruitment, training and fulfillment issues surrounding the implementation of a world-class solution. What’s more, TCB does not just provide remote support staff, we deploy technicians out to the field whenever necessary.  Call us today, and we will be right there, to Take Care of YOUR Business.