Interview: Steve Grobman, McAfee CTO shares his views on some burning security questions


Igneous enhances unstructured data management product


CIOs and the cloud: The future of European enterprise software


Where next for digital identity?


Morrisons loses appeal against data breach liability ruling


Centralised identity risky and not web 3.0 friendly, says entrepreneur


Cab firm to map 250,000 miles of London roads for CAVs


McAfee CTO raises concerns about election cyber security


Identity and access management is becoming a vital business concern


Retail focus is key to Alibaba’s new London datacentre


Transform business with microservices and containers


The importance of adopting an evergreen IT strategy


A new era of collaboration for the NHS


Zeppelin uses Splunk for pre-emptive maintenance


CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith


Russians using less cash after accelerated use of electronic payments


Competition, not consumer demand, is driving full-fibre roll-out


Why CIOs need to find ways to manage the old and the new


Interview: Matt Hancock, secretary of state for health and social care, on his NHS ‘tech vision’


McAfee combining threat intel with AI


24×7 Support Now


TCB’s 24×7 Help Desk and Technical Support
(Our techs are located in Virginia, Maryland and DC)

Sometimes Network Problems Just Can’t Wait…

A Standard part of every basic plan; our 24×7 Technical Support team is staffed with certified network and computer technicians ready to immediately assist your business.

With our remote desktop capabilities enables instant online support technology, your users benefit from instant support, so our Help Desk engineers can troubleshoot your PC desktop problems as if they were standing right there beside you, or if necessary go out directly to your business.  We also keep all of our spare parts at our warehouse in Chantilly, VA, so no matter what time it is, we always have access to spare parts.

 

Affordable and Flexible

 

In addition to being a core part of each of our support plans, we also offer comprehensive outsourced Help Desk services to clients requiring a full service technical resource center. If your business requires a full- or part-time help desk, an application support center, or a service desk for your own customers, TCB can provide a turn-key solution.

Our outsourced Help Desk solutions allow your organization to benefit from the most experienced professionals in the business without having to worry about the recruitment, training and fulfillment issues surrounding the implementation of a world-class solution. What’s more, TCB does not just provide remote support staff, we deploy technicians out to the field whenever necessary.  Call us today, and we will be right there, to Take Care of YOUR Business.