Managed Services - Technical Support Virginia - TCB Inc.
Transport Research Lab to run £13m autonomous vehicle trials in London
A consortium led by the Transport Research Lab has been awarded government funding to run connected and autonomous vehicle tests in the capital
Two-thirds of businesses do not have skills to adopt AI
Despite the growth of artificial intelligence (AI), only a third of businesses say they have the necessary skills to adopt the technology
Mobile networks accused of overcharging loyal customers
EE, Three and Vodafone are continuing to charge customers for their smartphones after the devices have been paid off, according to a new report
HPE bets on hybrid IT to combat public cloud
HPE is re-engineering its business to focus on hybrid clouds powered by its recent ProLiant Azure Stack server. We assess the strategy
Ransomware decryption framework now available
McAfee has released a decryption framework to boost the production of decryption tools to help victims of ranswomware attacks
Cooperation vital to securing internet of things, says Europol
Europol and EU cyber security agency Enisa have hosted a two-day conference to find ways of addressing the cyber security risks posed by internet-connected devices
A tenth of datacentre managers shun use of DCIM tools, survey finds
The findings of a new report by Siemens and Intel suggests datacentre managers are taking a reactive approach to keeping on monitoring and managing the health of their infrastructure
IT security hindering productivity and innovation, survey shows
IT security is hindering productivity and innovation across enterprises, research has revealed
Safeguards permit GCHQ to share huge databases on public, court hears
Intelligence commissioners did not need technical expertise or support staff to check whether GCHQ and MI5 were lawfully sharing huge databases, court told
Government cuts cost of network infrastructure roll-out
Parts of the Electronic Communications Code have been updated to help communications providers deploy new infrastructure more quickly
Security industry more open, integrated and collaborative
McAfee says shift in industry’s approach is evidenced by adoption of its Data Exchange Layer and new collaborations through McAfee Security Innovation Alliance
SAP Q3 2017 results show steady growth in cloud revenue to €937m
SAP’s third quarter 2017 results show steady growth in cloud revenue, S/4 Hana adoption, and some uptake for its “digital transformation” spearhead SAP Leonardo
Lack of transparency obscures public cloud costs
IT administrators admit they are not making the most of their cloud storage and computing resources. Costs can escalate quickly if virtual machines are not managed properly
Millions being lost due to downtime in industrial systems
Industrial companies are losing $260,000 per hour due to unplanned downtime, but predicting failure using digital twins can help overcome the problem
Southend-on-Sea to become a smart city
Southend-on-Sea Borough Council will use Cisco’s Kinetic for Cities platform to improve service delivery, development and citizen engagement through digitisation as it transitions to a smart city model
Endpoint, cloud, people key to future cyber security, says McAfee
Endpoint devices, the cloud and people will be the security control points of the future, according to the chief of security firm McAfee
Post Office computer system legal case reaches important procedural juncture
Sub-postmasters group action against the Post Office reaches an important milestone
Norway’s Trondheim embraces the cloud with Google G Suite
Municipality is reaping the benefits of moving productivity software to the cloud
Infoblox partners with McAfee to combine web and DNS security
Infoblox is to collaborate with McAfee to combine web and DNS security to deliver unified protection
Ulster bank first to use full-scale Salesforce Einstein CRM
Ulster Bank has completed its roll-out of Salesforce Einstein CRM to arm its staff with insights and recommend actions
TCB provides Managed Services to client’s nationwide utilizing remote software tools and unique cost-saving business and implementations. Having this arsenal at the ready enables you to focus on what is important for your business.
• 24x7, 365 days a year
• US Based Call Center
• Real Time Monitoring
• Server Analysis by Field Experts
• Managed Security Service
Remote Monitoring and Management:
TCB focuses on the only real way to run IT operations: Proactivly. Period. With a break-fix method, panic mode being somewhat of the norm. Everyday is a juggle between manpower, cost, and consistency. Utilizing hosted remote management software, you’ll never have to sign up for a gig like that again. Simply use our services to complement your current staff or become it.
Usually, growing your business means beefing up your IT manpower but there is a better way. With TCB at your disposal, let our remote management software and expert field technicians take care of the toughest server and desktop related issues.
Most will agree that desktop management demands a lengthy amount of time and attention. Issues can drag on for hours on very low margins with high costs. However on the contrary, most will agree that these individual issues can’t be gone unnoticed. That is where TCB steps in. Utilizing our remote management software and services, it is possible to increase efficiency while decreasing cost. If the problem can not be solved remotely, TCB will create service tickets and dispatch field technicians to the affected site.
• Client Chat
• Manage Config.
• Patch Monitoring
• Remote Desktop
• Ticket and Dispatch system
• Desktop record/capture
The dreaded event viewer…everyone’s favorite. Scrolling through hundreds of server alerts, finding what might be the problem, and researching it in circles. Not to mention, in the meantime high cost, lost efficiency, and lost productivity. All of these issues can easily lose your clients. Maintaining server efficiency is ideal but costly. TCB provides a prefect mix of remote management software and field expert service to keep your servers in the green 24x7. Weekend? Not a problem. Holiday? Still not a problem. We strive to keep your systems up no matter the day of the year.
TCB offers customized managed services plan is focused and customized specifically for your business.
Examples of what we are capable of:
Set pricing for management of IT needs. Never pay a penny over, so you can set a budget, and will never be billed a penny over that for maintaining your network. No extra fees, even for hardware replacement or upgrades.
Customization management of your software/database(DRUPAL, SQL, ACCESS, mySQL)
Customized management of your servers at one of our Datacenters
Project Management with specific time sensitive deadlines
Data backup is an absolute must for any business. TCB offers fully automated backup services that ensure you data is never lost. We provide both onsite and offsite backup solutions for any size business. All backups are compressed and encrypted for maximized space and security. When the inevitable happens, your backups will make restoring the failed media a snap.
· Backup data, exchange, SQL databases, Active Directory
· On or offsite backups capable on PC or Mac.
· Incremental or full image backups?
· Runs 24x7 with no effort
· Alerts or errors by email automatically
Wireless Internet Backup
TCB will provide you with a wireless internet solution that’s capable of running an entire office (Up to 10Mbps down and 1Mbps up) in the event that your primary internet service suffers a major outage. TCB stocks and maintains a number of wireless internet router(s) and is ready to deliver and configure the wireless router(s) at your place of business in this unlikely event. One of the great benefits of this service is that TCB will continue to maintain the monthly service fee to the wireless carriers - even when they aren’t in use.
Notes: To activate the Wireless Internet Backup service there needs to be a major/extended outage and not just a temporary interruption of service. In order to take advantage of the service your office will need to be accessible to our wireless providers service coverage areas.
VMware Virtual Server Hosting
TCB's data center provides you with the ultimate peace of mind. Located in Ashburn, VA, our highly secure data center provides raised flooring, redundant Internet connections, uninterruptible and back-up power, and state-of-the-art fire suppression and environmental controls. Our colocation facility allows you to place your server in the best environment possible, while still retaining as much control as you require. Our goal is to be your best choice for server colocation in Northern Virginia.
The TCB hosted email archiving and email compliance solution will capture every email (and attachment) that enters or leaves your organization, as well as internal messages, and preserve them all in evidentiary-quality form in a central repository (an email archive for email retention). Within the Web-based Management Console, administrators leverage best-in-class search, supervision and on-demand export functionality, crucial for archiving email, and fulfilling email archiving requirements for regulatory compliance.